FREQUENTLY ASKED QUESTIONS
Q:
HOW
LONG ARE WE ON THE HORSES?
A:For
the breakfast ride you are on the horse approximately 2.0
hrs.
A:The
lunch ride
you are on the horse approximately 2.0 hrs.
A:The
Sunset Steak Dinner Ride you are on
the horse
approximately 2.0 hrs.
Q:WHAT
IS THE ACTUAL TOUR TIME?
A:For
the breakfast
ride the actual time out on the tour is 3.5 hrs.
From pickup at hotel to return
to your hotel
is approximately 4.5 to 5.0 hrs.
A:For
the lunch
ride the actual time out on the tour is 3.5 hrs.
From pickup at hotel to return
to your hotel
is approximately 4.5 hrs to 5.0.
A:For
the Sunset
Steak Dinner ride the actual time on the tour is 4.5 hrs.
From pickup at hotel to return
to your hotel
is approximately 7.0 hrs.
Q:WHAT
KIND OF CLOTHES DO I NEED TO WEAR?
A:Please
wear long pants and comfortable loose fitting clothes, closed toe shoes,
a hat, and in the winter please
wear layered
clothing.
Q:WHAT
ELSE DO I NEED TO BRING?
A:Please
bring sunscreen!
Q:DO
I NEED TO BRING ANYTHING TO DRINK?
A:Bottled
water is provided during all rides plus beverages are served at
breakfast,
lunch and dinner.
Q:WE
ARE A GROUP ?
A:We CAN accomadate large groups, please call us at 1-702-641-5536.
Q:HOW
IS THE WEATHER?
Winter months:(Dec, Jan,
Feb.)It can be cold
in the mornings and evenings. Please wear
layered clothing and a hat.
Spring and Fall months:(Mar,
April, May, Sept, Oct, Nov.)
Beautiful but can be cool in
the mornings and
the evenings and the days
can be warm. Summer
months:(June, July, August)Warm
but comfortable. Sun screen
and a hat are a must! Please no
shorts or open
toe shoes. We are open year round!
Q:CANCELLATION
POLICY?
A:We have a 24 hour cancellation policy,
however, a $25.00 cancellation fee per person will be charged on all
cancelled rides.* (We will gladly reschedule any ride) Any
no-shows or cancellations received after the 24 hour period will be charged full price.
NO EXCEPTIONS!
* For all one and two hour rides (rides not including
breakfast, lunch, or dinner) that are not cancelled within the 24 hour
period a $10.00 cancellation fee per person will be charged.
Q:SECURITY
AND PRIVACY OF OUR INFORMATION?
A:Sagebrush-Ranch
understands the ongoing consumer concerns
surrounding internet based
credit card transactions
and info. We have taken
the top security measures
possible to ensure
a fully secure, worry free
internet transaction while
visiting Sagebrush Ranch's web site.
Our Secure Server and
Certificate Signing Authority
is Thawte, Inc. for more info
click
here
about secure server certificates. Your information will never be
resold or provided to any other
organization.
Q:ARE
THERE ANY WEIGHT LIMITS?
A:We
try to accomodate people of all sizes but there are limits. Larger
people(300lbs.+)
with good athletic ability are
not a problem
but for those of us who are not
professional athletes give us a
call at the time
of making your reservations and we
will make every possible effort
to accomodate
your needs.
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